Help centre
Frequently asked questions
Answers to 35 common questions about Digital Startup India. Pick a category or search.
Events
No questions match “”
Try a different word or another category — or ask us below.
Is it free to join?
Yes. Creating an account and a basic listing is free. Paid Featured, Popular and Premium plans add visibility, contact display, job and event quotas.
Getting started
What is Digital Startup India?
Digital Startup India is a startup community and platform where founders, businesses, professionals and job seekers connect, learn and grow — with a business directory, jobs, events, marketplace, expert consultations and a monthly magazine.
Getting started
Which service should I start with?
Most founders start with a free business profile, then add featured promotion, events or marketplace listings as they grow.
Getting started
Who runs the platform?
A team of founders and operators who moderate listings, verify documents and support members.
Getting started
Can I install the app?
Yes. Open the site on your phone and tap "Install app" (or "Add to Home screen"). It works like a native app and even opens offline.
Getting started
How quickly will you respond?
We reply to all enquiries within 1–2 working days.
Getting started
Do I need a registered company to join?
No. Founders, professionals, job seekers and members can join for free. Any business can create a listing; verification needs a few documents such as GST, Udyam or incorporation certificate.
Getting started
How does business verification work?
Upload your GST, PAN or registration certificate from your dashboard. Our team verifies it privately — documents are never shown publicly — and you receive a Verified badge.
Business listings & verification
How do I list my business?
Create a free account as a Business, fill in your profile and submit it for review. Once approved it appears in the directory.
Business listings & verification
What does “Verified” mean?
Our team has checked the business documents (such as GST or incorporation certificate).
Business listings & verification
How do I get leads?
Visitors send enquiries from your profile or product pages. You get an instant notification and can reply, track status and add notes from your dashboard.
Business listings & verification
Can I change my plan later?
Yes — upgrade any time. Unused value on your current listing plan is credited when you upgrade.
Plans, payments & invoices
Do you provide GST invoices?
Yes, every payment comes with a GST tax invoice you can download from your dashboard.
Plans, payments & invoices
Can I upgrade or cancel anytime?
Yes. Upgrades apply immediately; renewals extend from your current end date.
Plans, payments & invoices
Do you issue GST invoices?
Yes, every successful payment generates a downloadable invoice in your dashboard.
Plans, payments & invoices
Which payment methods do you accept?
You can pay securely with UPI, debit or credit cards, net banking and wallets through our payment partner. Where enabled, you can also pay by bank transfer and enter the reference number.
Plans, payments & invoices
Is applying to jobs free?
Yes. Create a free job-seeker profile, build your CV and apply with one click.
Jobs & hiring
Who can post jobs?
Only verified businesses can publish jobs. This keeps the job board trustworthy for candidates.
Jobs & hiring
How do I track my job applications?
Open Account → My applications to see every job you applied for and its current status — applied, shortlisted, interview, offered or not selected.
Jobs & hiring
How do I register for an event?
Open the event, click Register and complete the form. Paid events are confirmed after payment; you get a QR ticket by email.
Events
Can I host my own event?
Yes — businesses and professionals can create events from their dashboard.
Events
Can professionals host events?
Yes — verified businesses and verified professional members can create webinars, workshops and meetups. Events are reviewed before going live.
Events
Where can I find my event ticket?
Go to Account → My registrations and open "View ticket". Your ticket has a QR code that the organiser scans at the venue. For online events, the joining link appears there once your registration is confirmed.
Events
Will I get a reminder before the event?
Yes. Registered attendees get a reminder about 24 hours before the event starts, by email and in the app.
Events
How do I buy a product?
Send an enquiry or request a quote from the product page. The seller replies directly and you can track it under My enquiries.
Marketplace
Can I compare products?
Yes — tap Compare on up to four products to see them side by side.
Marketplace
How does the scheme finder work?
Answer a few quick questions about your stage, sector and location. We show the central and state schemes you may be eligible for, with a plain-language summary and a link to the official portal.
Government schemes
Do you apply for schemes on my behalf?
No. We explain eligibility, benefits and the documents you need, and link you to the official application portal. Always check the latest rules on the government website before applying.
Government schemes
How up to date is the scheme information?
Our team reviews scheme pages regularly, but government rules and deadlines can change at short notice. Each scheme page links to the official source so you can confirm the current details.
Government schemes
How do I reset my password?
Click "Forgot password" on the login page and enter your email or mobile number. We send you a secure link to set a new password. The link expires after a short time for your safety.
Account & privacy
Can I choose which notifications I get?
Yes. Go to Account → Notifications → Preferences to switch each category on or off for in-app and email alerts. Account, security and billing messages are always sent.
Account & privacy
Is my phone number shown publicly?
You decide. Your profile settings let you show or hide your email and mobile number. Visitors can always reach you through the enquiry form without seeing your details.
Account & privacy
How do I delete my account and data?
Go to Account → Privacy and choose "Delete my account". We confirm the request, keep your data for a short grace period in case you change your mind, and then erase it as described in our privacy policy.
Account & privacy
Can I write for the blog?
Yes — send your pitch through the contact page. Members can also submit success stories from their dashboard.
Blog, magazine & community
How often do you publish?
New articles go live every week. Subscribe to the daily or weekly digest to get them by email.
Blog, magazine & community
Can't find your answer?
Ask us — our team replies by email, usually within one working day.
Still need help?
Talk to a real person
Our team usually replies within one working day.
